T-Ride Taxi Hailing Platform Discovery Form

Alphatech Developers — Help us understand your ride-hailing platform vision, operational goals, target users, and technical requirements so we can prepare an accurate project proposal and development roadmap. Required fields are marked *.

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Section 1 — Client Information

We start with who you are and how to reach you. This information is used for proposals, clarification calls, and project updates throughout development.

Full Name(required)

Primary contact for this ride-hailing project.

Company / Startup Name(required)

Enter your company / startup name.

Email Address(required)

Business email for proposals and project updates.

Phone Number(required)

Include country code if outside Kenya.

WhatsApp Number

Include country code if outside Kenya.

Country

Enter your country.

City / Primary Operational Area

Enter your city / primary operational area.

Preferred Communication Method

Email WhatsApp Phone Call Zoom / Google Meet

Select all channels you actively use.

Do you already own a business or startup?

Yes No Planning to launch

Helps us understand your current operational stage.

Do you already have branding?

Logo Brand colors Brand guidelines None yet

Select all assets you already have.

Section 2 — Project Overview

Tell us about your ride-hailing vision, target market, and what makes your platform different from existing players in Kenya and Africa.

Platform / app name

Enter your platform / app name.

Describe your business idea in detail

Provide details for: Describe your business idea in detail.

What problem does your platform solve?

Provide details for: What problem does your platform solve?.

Who is your target audience?

Provide details for: Who is your target audience?.

Countries / cities you intend to operate in

Provide details for: Countries / cities you intend to operate in.

Platform type

Taxi hailing Bodaboda hailing Delivery platform Courier / logistics Mixed transport ecosystem Other

Select all options that apply.

Other platform type (if selected above)

Enter your other platform type (if selected above).

Competitors that inspire your platform

Uber Bolt Little Cab inDriver SafeBoda Uber Eats Glovo Other

Select all options that apply.

Other competitors (if selected above)

Enter your other competitors (if selected above).

What makes your platform unique?

Provide details for: What makes your platform unique?.

Section 3 — Business Model

Your revenue model and driver structure shape commissions, wallets, fleet tools, and admin workflows.

How will your platform generate revenue?

Commission per trip Driver subscriptions Surge pricing Delivery fees Ads Corporate partnerships Wallet transactions Other

Select all options that apply.

Other revenue model (if selected above)

Enter your other revenue model (if selected above).

Driver type

Independent drivers Fleet managed SACCO managed Company employed

Select all options that apply.

Will you support

Individual drivers Fleet owners Transport companies Corporate clients

Select all options that apply.

Commission type

Fixed commission Percentage commission Dynamic commission

Select all options that apply.

Promotions / referrals planned?

Yes No Maybe later

Choose one option.

Section 4 — User Types & Roles

Different apps and dashboards may be needed for riders, drivers, fleet managers, dispatchers, and admins.

User roles needed

Riders / Passengers Drivers Fleet Managers Dispatchers Admins Super Admins Customer Support Agents Corporate Accounts

Select all options that apply.

Different permissions per role?

Yes No

Choose one option.

Custom user roles (if any)

Provide details for: Custom user roles (if any).

Section 5 — Passenger App Features

Select features for the rider/passenger mobile app. We can phase features for MVP vs later releases.

Passenger app features

Phone number login OTP verification Social login Email login User profiles Profile photo upload Real-time GPS location Destination search Fare estimation Ride scheduling Live ride tracking Favorite destinations Saved payment methods M-Pesa integration Card payments Wallet system Cash payments Promo codes Ride history Ride sharing SOS emergency button Driver ratings / reviews Push notifications In-app chat Voice calling Multi-stop trips Ride cancellation Referral system Dark mode Multi-language support

Select all options that apply.

Custom passenger features

Provide details for: Custom passenger features.

Section 6 — Driver App Features

Driver app capabilities including KYC, earnings, and safety tools.

Driver app features

Driver registration KYC verification National ID upload Driver's license upload Vehicle registration upload Background verification Online / offline toggle Accept / reject ride requests Navigation support Earnings dashboard Driver wallet Withdrawal requests Trip history Driver ratings Heatmaps / high-demand zones Driver incentives / bonuses Referral system Panic / SOS button In-app support chat Driver tiers / ranks

Select all options that apply.

Manual driver approval?

Yes No

Choose one option.

Drivers upload documents through the app?

Yes No

Choose one option.

Fleet owners manage multiple drivers?

Yes No

Choose one option.

Section 7 — Ride Management & Operations

How rides are requested, assigned, priced, and cancelled.

Ride timing

Instant only Scheduled only Both instant and scheduled

Select all options that apply.

Ride categories

Economy Premium XL Bodaboda Delivery Courier Women-only rides Corporate rides Other

Select all options that apply.

Other ride categories (if selected above)

Enter your other ride categories (if selected above).

Users choose drivers manually?

Yes No

Choose one option.

System auto-assigns drivers?

Yes No

Choose one option.

Bidding / inDriver-style fare negotiation?

Yes No

Choose one option.

Surge pricing?

Yes No

Choose one option.

Fare types

Distance based Time based Fixed route Dynamic pricing

Select all options that apply.

Cancellation policy requirements

Provide details for: Cancellation policy requirements.

Driver timeout duration

Enter your driver timeout duration.

Ride radius logic

Enter your ride radius logic.

Peak-hour pricing support?

Yes No

Choose one option.

Section 8 — Payments & Financial Systems

Payment methods and financial flows — especially M-Pesa for the Kenyan market.

Preferred payment methods

M-Pesa Airtel Money Debit / Credit Cards PayPal Cash Wallet

Select all options that apply.

Platform financial features

Wallet system Driver withdrawals Automated payouts Manual payouts Escrow system Trip receipts / invoices Tax / VAT support

Select all options that apply.

M-Pesa integration type

STK Push Paybill Till Number Unsure

Select all options that apply.

Auto-deduct commissions?

Yes No

Choose one option.

Track driver balances / debts?

Yes No

Choose one option.

Section 9 — Real-time & Map Features

Maps, live tracking, and routing power the core ride experience.

Preferred map provider

Google Maps Mapbox OpenStreetMap Unsure

Choose one option.

Map / real-time features

Live GPS tracking Driver movement updates Route optimization ETA calculation Nearby driver discovery Geofencing Heatmaps Traffic-aware routing

Select all options that apply.

Live trip sharing with contacts?

Yes No

Choose one option.

Section 10 — Safety & Security

Safety features for riders, drivers, and platform trust.

Safety features

SOS emergency button Trip sharing Driver identity verification Rider identity verification Fraud prevention GPS spoofing protection Suspicious activity detection Ride recording / audio recording Blacklist system Incident reporting Emergency contacts

Select all options that apply.

Market-specific safety concerns

Provide details for: Market-specific safety concerns.

Section 11 — Admin Dashboard & Operations

Back-office tools for your team to manage rides, users, revenue, and support.

Admin dashboard features

Driver management Rider management Fleet management Live ride monitoring Revenue analytics Heatmaps Dispute management Commission management Manual ride assignment Promo management Notifications broadcasting CMS / content management Customer support tools Financial reports Audit logs Access control / roles Support ticket system

Select all options that apply.

Multiple admin / staff roles?

Yes No

Choose one option.

Section 12 — Notifications & Communication

How the platform notifies users and enables rider–driver communication.

Notification channels

SMS Push notifications Email WhatsApp In-app notifications

Select all options that apply.

Communication features

Rider-driver calling Masked phone numbers In-app messaging Voice notes

Select all options that apply.

Section 13 — Design & Branding

Visual direction for passenger, driver, and admin experiences.

Preferred design style

Modern Minimal Corporate Futuristic Premium Youthful

Select all options that apply.

Preferred color palette

Enter your preferred color palette.

Inspiration apps / websites (URLs)

Provide details for: Inspiration apps / websites (URLs).

Do you already have UI/UX designs?

Yes No

Choose one option.

Screenshots, Figma exports, or PDFs — always available in this step.

Section 14 — Technical & Platform Requirements

Platforms, scale, and integrations we should plan for.

Platforms needed

Android app iOS app Web app Admin dashboard

Select all options that apply.

System should support

Multi-city operations Multi-country operations Multi-language Offline mode Low bandwidth optimization

Select all options that apply.

Expected user scale

Under 1,000 users 1,000 – 10,000 10,000 – 100,000 100,000+

Choose one option.

API integrations needed

Provide details for: API integrations needed.

Existing systems to integrate with

Provide details for: Existing systems to integrate with.

Section 15 — Hosting, Maintenance & Scalability

Ongoing infrastructure and support expectations after launch.

Hosting setup needed?

Yes No

Choose one option.

App deployment support needed?

Yes No

Choose one option.

Ongoing maintenance required?

Yes No

Choose one option.

Cloud infrastructure management needed?

Yes No

Choose one option.

Analytics / monitoring systems needed?

Yes No

Choose one option.

Architect for future scaling?

Yes No

Choose one option.

Section 16 — Project Timeline & Budget

Timeline, budget, and how you want to engage Alphatech.

Desired launch timeline

ASAP 1–3 months 3–6 months Flexible

Choose one option.

Project stage

MVP Production-ready startup Enterprise-scale platform

Choose one option.

Estimated budget range

Enter your approximate budget in KES (e.g. Ksh 500k – 1M, Ksh 1M – 5M).

You are seeking

Full development Consultation only UI/UX design only MVP development Technical partnership

Select all options that apply.

Section 17 — Final Notes

Anything else we should know before preparing your proposal.

Additional comments or requirements

Provide details for: Additional comments or requirements.

Biggest concern about this project

Provide details for: Biggest concern about this project.

Briefs, competitor screenshots, or technical documents (optional).

How did you hear about Alphatech Developers?

Select one option.

Confidentiality: Information you share is treated as confidential and used only to prepare your project proposal. We are happy to sign an NDA before deeper technical discussions.

Section 1 of 17

T-Ride Taxi Hailing Platform Discovery Form

T-Ride Taxi Hailing Platform Discovery Form

Thank you for your response. ✨

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